Right of withdrawal
Sales of products via the Internet are governed by Legislative Decree n. 206/05 (arts. 50 to 68) that regulates the field of distance, that 'made outside of business premises. This legislation establishes the right of withdrawal, or the possibility 'for the consumer to return the product purchased and to obtain reimbursement of expenses incurred.
This law and 'reserved exclusively to individuals (consumers), so can not' be exercised by legal persons and natural persons acting for purposes relating to the attivita 'professional activity.
To exercise the right of withdrawal and 'must be sent within 10 working days from receipt of goods, a communication is clearly manifested the will to terminate the contract.
The right of withdrawal does not apply to audiovisual software products and software sealed open by the consumer.
The right of withdrawal is lost if the product is not returned intact, namely:
- In the absence of the original
- In the absence of product components (accessories, cables, instruction manuals etc)
- For damage to the product for reasons other than transportation.
In case of partial withdrawal for the purchase of more 'products will not be reimbursed for transportation.
Procedure for exercising the right of withdrawal
In case you have made a purchase at our site and you want to withdraw from the purchase, you will need to follow these simple steps:
1. Elettroitaly to send, within 10 working days from receipt of goods, a registered letter with acknowledgment of receipt